Friday, May 24, 2013
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Experience Matters!

Crossfuze consultants routinely work in some of the most complex accounts on strategic ITSM initiatives. We also carry a strong career history providing best-practice guidance to ServiceNow customers, consultants, and partners. Our combined experience includes hundreds of successful implementations and integrations encompassing every part of the ServiceNow platform for Fortune 50 clients to small startups. Solutions architected and developed by Crossfuze resources are in use in virtually every ServiceNow production implementation in the world. These solutions range from routine incident management enhancements to some of the most challenging integrations and custom applications.


Did you know?

  • Crossfuze consultants have a minimum of three years direct ServiceNow implementation experience.
  • Crossfuze consultants are responsible for many of the common practices in ServiceNow today.
  • Crossfuze architects designed and built many of the ServiceNow integrations currently available.
  • Crossfuze resources are responsible for pioneering ServiceNow innovations in CMS, Knowledge, Asset Management, and Service Catalog.

Interested in seeing some of our work?

Crossfuze manages the most popular and respected ServiceNow blog in the world, ServiceNowGuru. Click here to browse through a couple hundred solutions and enhancements brought to the ServiceNow world by Crossfuze employees.

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ServiceNow Guru ยป ServiceNow Consulting Scripting Administration Development

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  • Open Google Map from a Location Record

    T his week I’m blogging from Knowledge13 in Las Vegas! So far it’s been a fantastic conference with lots of great content and it’s been fun to meet with so many people interested in improving their ServiceNow implementation. I’m really looking forward to the Fred Luddy keynote this morning. Jacob Andersen and I are here [...]

  • Join Crossfuze and BDNA at Knowledge13!

    C rossfuze Solutions and ServiceNowGuru are proud to partner with BDNA at the upcoming ServiceNow Knowledge13 conference! We’ve developed some groundbreaking integrations with BDNA’s Technopedia and Normalize products that finally give you the tools to deploy an effective, easy-to-manage asset management solution in ServiceNow. Come and visit us at the conference to find out more [...]

  • Delete or Update Activity log and Journal Field Entries

    S erviceNow includes the ability to provide a full audit and journal history of records in the system. This is an extremely useful feature, but there are times when you need to override this audit process. Some examples may include a technician accidentally entering IT-only work notes into the customer facing ‘Additional comments’ field on [...]