Technology is continuously being improved, upgraded and transformed, most times for the better as systems are streamlined, bugs are repaired, and enhancements are unveiled. While those updates are often necessary, rolling them out to an entire company in a timely, effective, and prioritized way is not always easy.
Through successful Change Management practices—abiding by “standardized methods, processes, and procedures which are used for all changes”—companies can efficiently introduce new technology in a precise, well-controlled way.
We recently caught up with two of our Crossfuze IT Change Management experts, Don Frank and Samson Chilampath. Together they shared their philosophy on the vital importance of and how to effectively implement successful Change Management. By following best practices, including establishing a strict pattern of conducting due diligence, establishing a priority list and creating a traceability system, rolling out a Change Management system can become a positive experience for IT departments.