Develop Strategic Interconnectivity and Engagement

Learn more about our 25+ years experience running a contact center.

The Crossfuze CSM Quickfuze application is designed to dramatically accelerate configuration of your CSM platform. This Quickfuze application will provide:

E

Features that drive First Call Resolution

E

Increased productivity via automation

E

Features that drive call deflection by making self-service a compelling client tool

E

Help to extend customer service to other business units

E

Reductions in average handle time by providing agents impactful info exactly when they need it

E

Proactive, preventative customer service and event management

E

Automated root cause analyses and outage notifications

E

Visibility of resources and assets across the enterprise

E

Real-time case status updates

Additional Resources:

For more information about the Crossfuze Quickfuze Suite and Integrations or to schedule a demo today, contact us or LetsTalk@Crossfuze.com.

Smart Essentials

 

EBOOK

Crossfuze Smart Essentials

READ EBOOK

Customer-Service-Man-Quickfuze-App-On-demand-vid-tile

ON-DEMAND WEBINAR

Customer Service Management Quickfuze Application

WATCH VIDEO

ON-DEMAND WEBINAR

Asset Management Quickfuze Application

WATCH VIDEO

Want to learn even more? Download the
Customer Service Management Datasheet:

Download Now

Deliver Wins Today. Check Out These ServiceNow Resources.

VIDEO

The Human Side to Digital Transformation

VIDEO

Crossfuze Smart Launch for ServiceNow ITSM and CSM

SUCCESS STORY

Crossfuze ServiceNow Success Story Featuring Integration Partners

EBOOK

10 Pillars of ServiceNow Digital Transformation for the Non-IT Leader

What Our Clients Are Saying

“Anyone we’ve interacted with at Crossfuze has been very responsive, creative and knowledgeable beyond most. The team has enabled us to extend the value of ServiceNow throughout our organization–so much so, that today, we run our entire business with ServiceNow.”

Michelle Brockney
Director of Business Operations
Integration Partners

Save Our ServiceNow