JOIN US AT OUR UPCOMING WEBINAR
ServiceNow & CSM: Raising CSAT while Reducing Costs
Wednesday, November 15, 2017
2pm EST | 7pm GMT
How does your organization measure up when it comes to providing superb customer service?
Participate in our poll and register for this webinar to be eligible to win 1 of 3 Amazon gift cards! Drawing will be held during this webinar, must be present to win.
Join us for this educational webinar featuring our special guest, Christopher Mills, Senior Sales Director – WW Customer Service Management (CSM) at ServiceNow to learn about specific use cases and how other ServiceNow clients have transformed their CSM at warp speed. You’ll learn:
How ServiceNow helps deliver effortless service: Automation, self- service, or simply connecting your customer to the right person armed with the right information, at the right moment.
How to focus your organization on being customer-centric: Too long has the Customer Service department operated on an island. ServiceNow helps drive root cause resolution to make CSAT a team sport.
How to take a proactive approach to service: While call deflection efforts matter, ServiceNow strives to proactively communicate with your customer, preventing the need for a customer contact.
SPECIAL OFFER: Attend this webinar to receive your FREE hard copy of our Pillars series book, 10 Pillars of Customer Service Management Success!
Director of Sales
Senior Sales Director – WW Customer Service Management (CSM) at ServiceNow
Spaces limited. Reserve your spot today!
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