Upcoming Webinar


ServiceNow & CSM: Raising CSAT while Reducing Costs

Wednesday, November 15, 2017
2pm EST | 7pm GMT

How does your organization measure up when it comes to providing superb customer service?

Participate in our poll and register for this webinar to be eligible to win 1 of 3 Amazon gift cards! Drawing will be held during this webinar, must be present to win.

Join us for this educational webinar featuring our special guest, Christopher Mills, Senior Sales Director – WW Customer Service Management (CSM) at ServiceNow to learn about specific use cases and how other ServiceNow clients have transformed their CSM at warp speed. You’ll learn:


How ServiceNow helps deliver effortless service: Automation, self- service, or simply connecting your customer to the right person armed with the right information, at the right moment.


How to focus your organization on being customer-centric: Too long has the Customer Service department operated on an island. ServiceNow helps drive root cause resolution to make CSAT a team sport.


How to take a proactive approach to service: While call deflection efforts matter, ServiceNow strives to proactively communicate with your customer, preventing the need for a customer contact.

SPECIAL OFFER: Attend this webinar to receive your FREE hard copy of our Pillars series book, 10 Pillars of Customer Service Management Success!


Shawn Willson

Director of Sales

Christoper Mills

Senior Sales Director – WW Customer Service Management (CSM) at ServiceNow

Register Now

Spaces limited. Reserve your spot today!

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