ServiceNow IT Operations Management

Eliminate Service Outages Before They Even Happen with ServiceNow ITOM

and Crossfuze ServiceNow ITOM Solutions

Your computing, networking, and application interfaces and databases are handling more demands at a faster pace than ever before. And the more pressure is put on these systems, the greater the risk of service outages. That’s where ServiceNow IT operations management comes in.

Now you can…

  • Automate IT processes to proactively address problematic conditions
  • Reduce event noise by over 99%
  • Give your entire IT team real-time visibility into the makeup of your IT landscape
  • Automatically enforce good governance and ensure compliance to business policies

ServiceNow IT operations management gives you a powerful, streamlined platform that helps you enhance visibility, improve availability, increase agility, and even manage hybrid clouds. From Service Mapping, CMDB, and Discovery to Cloud Management, Event Management, Orchestration and Knowledge Transfer, ITOM is a comprehensive solution that facilitates the increasing demands on your IT infrastructure.

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Field-Tested Approach to ITOM Implementations

Our Experts know ITOM inside and out.

Because we’re both a ServiceNow customer and a managed services provider, our experts know ITOM inside and out. They understand what businesses need to integrate ITOM with their existing ITSM platform, how to optimize it for better performance, and how to plan for the road ahead.

So whether you want a single module or the full suite of ITOM applications, we have the resources to help you implement modules across the entire ITOM application portfolio. Using field-tested implementation templates and best practices, we accelerate time-to-value and minimize ServiceNow deployment risks. With a firm base in ITIL best practices, we’ll configure your ServiceNow ITOM instance to suit your business needs.

ServiceNow Onboarding Success

Step by Step. Win by Win. Achieve your ServiceNow Vision.

This highly interactive workbook will position you for early and often platform wins. Dive in and start building your ServiceNow foundation for success using the workbook’s advice, tips, and dynamic forms. Capture your goals, strategies, and tactics all in one spot. Collaborate and share with colleagues. Communicate and celebrate your wins throughout the organization. It’s easy with the ServiceNow Onboarding Workbook by Crossfuze.

What Makes Crossfuze Different?

Crossfuze offers a unique set of capabilities to maximize the value of your ServiceNow instance

Best practice templates based on 750+ ServiceNow seats and hundreds of clients

Innovative delivery approach: custom configurations, low risk, rapid ROI

24/7 ServiceNow platform support and on demand resources

Specialists in serving the unique needs of middle market clients

ServiceNow Gold partner, with a history of excellent CSAT scores, and multiple ServiceNow partner awards

Ability to partner long-term and offer additional services as you grow

What Our Customers Think

“It’s a no-brainer. With Crossfuze, we have experts in ServiceNow, we have experts in Office 365 deployments and experts in SCCM. To add those people to our staff at that level would be a lot more expensive.”

Chuck Blackford

VP and Director of Practice Technology – Corgan

Hungry for more? Contact us today to speak with one of our ServiceNow experts.

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