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Welcome! Browse our Resource Center to glean new insight and information to make your ServiceNow vision a reality with speed, agility, and confidence.
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5:41Watch VideoServiceNow Success Story: Rick Baker and Cary Barbin, Gallaudet University
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Read ArticleHow IT Automation Improves Banks’ Customer Service and Bottom Line
IT automation has a ripple effect that benefits the entire bank and its customers. As banks are facing competitive pressures and quickly emerging technology, IT needs to move faster and smarter.
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Read ArticleA Guide to Creating an IT Asset Management Process
Information Technology Asset Management (ITAM) is a process that has been shown to cut costs by anywhere from 25 to 50 percent in some instances. We discuss best practices for implementing ITAM.
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Read ArticleHow the Cloud Is Shaking Up Core Banking
Replacing a core system represents a significant turning point in a bank’s modernization. It allows for more agility and scale, helps control costs, and allows for secure online transactions.
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Free Guidebook: 10 Pillars of ServiceNow Success for CIOs
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Read ArticleChoosing a Digital Strategy for Commercial Banking
To meet digital preferences and stay ahead of the rapid changes in tech, banks need a solid digital strategy that meets customer needs and also allows them to meet their own internal challenges.
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Read ArticleThe State of the Banking Industry and 2020 Outlook
With customer expectations increasing, tech challenges evolving, and the role of IT expanding, 2020 promises to be an exciting year for the banking industry.
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Read ArticleOur Top Cloud Services for Commercial Banking
The Cloud is key to digital transformation in any industry, but especially so in banking, where security, risk management, and IT services need the state-of-the-art features the Cloud can offer.
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Read ArticleHow Kerry Angel Modernized Her Law Firm with ITSM
Kerry shares how they successfully implemented ServiceNow IT Service Management at their London-based law firm, focused on clients and on delivering excellence in the international legal market.
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Read ArticleOutsourcing vs. Managed Services
The terms managed services and outsourcing are often used interchangeably, but the difference lies in the level of service provided by the third-party vendor.
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Read ArticleWhen Great Technology is Used by the Best of Us: Gallaudet University
If we want to see cynicism in the world, we can build an empire of negativity in our minds. We can also make a better world when we bring the right intentions.
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41:01Watch VideoOn-Demand Webinar: How to Increase Law Firm Efficiency with a Mature IT Department
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Read ArticleServiceNow Upgrade Best Practices
It may seem daunting to upgrade your software, so I’ve put together a few best practices for ensuring a smooth process.
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Read Article4 Essential ServiceNow Best Practices for ITSM Managers
Here are 4 essential ServiceNow Best Practices for ITSM managers that, once implemented, will help you prove the value of both ServiceNow and your team.
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Read Article5 Secrets to Finding the Best ServiceNow Implementation Partner
Discover how to find the best ServiceNow implementation partners that are specific to your business structure. Read more...
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Read ArticleHow to Create Effective ServiceNow Knowledge Base Articles
Effective Knowledge Base best practices mean ensuring your ServiceNow knowledge base is always up to date, so your users and your support team can quickly find the information they need.
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Read FlipbookIT Service Management Benchmark Study 2019
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42:43Watch VideoOn-Demand Webinar: How to Increase Law Firm Efficiency with a Mature IT Department
Join Macfarlanes law firm and ITSM expert David Stevenson to learn how to improve law firm operational efficiency by using ServiceNow ITSM and hear Macfarlanes ServiceNow implementation story.
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Read ArticleMust-read Resources While Evaluating ServiceNow
For IT leaders evaluating ServiceNow, here's an essential roundup of resources that cover the entire ServiceNow journey, from evaluation to implementation to upgrading.
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Read ArticleSkype for Business "End of Life"
With the introduction of Microsoft Teams, Microsoft has decided to sunset Skype as a product by announcing Skype for Business "end of life". Let us guide you through what to do next.
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Read ArticleHow to Be Recession Proof. Hint: It's Technology.
In business, recessions require us to be smarter, not timid. Being prepared to take well-researched defensive and offensive measures is smart. Technology can help your company become recession proof.
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4:19Watch VideoCrossfuze UK ManagedNow Demo
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