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Welcome! Browse our Resource Center to glean new insight and information to make your ServiceNow vision a reality with speed, agility, and confidence.
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Read ArticleAn Agile System is Your Defense Against Uncertainty
The story of mankind has been the story of adaptability and a bigger brain that allowed us to imagine and improve our tools.
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41:17Watch VideoOn-Demand Webinar: Practical Use Cases for Applying ServiceNow to Meet Current and Future Challenges (Q & A Included)
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Read FlipbookCrossfuze Case Study - Overnight Service Desk Success
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Read Article5 ServiceNow Features To Enable a Remote Workflow
IT and business leaders have to find ways to stay connected and create an efficient and effective work experience for their employees. ServiceNow can help make both of these goals a reality.
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48:03Watch VideoOn-Demand Webinar: CSM in the Real World
On-Demand Webinar: CSM in the Real World
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24:21Watch VideoServiceNow Success: Shutterfly CIO Michael Robinson Talks ServiceNow
Join Shutterfly's Michael Robinson and Crossfuze's Chris Howard for an exclusive interview about ServiceNow Success.
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10 Pillars of CSM Success
Essential strategies for modernizing Customer Service and Accelerating Bottom-Line Profitability
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Read ArticleThe Scalable Customer Service Solution for Your Growing Business Needs
ServiceNow CSM gives employees easy access and allows for flexibility through change. It also provides automation to meet increasing demands and facilitates a remote workforce.
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8:46Watch VideoFriday Fast Fifteen: Addressing Operational Complexity with BPO
As business processes become more and more complex, organizations require more sophisticated solutions for managing those processes.
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Read ArticleCIOs: Your Business Needs New Digital Workflows
Legacy workflows are not the cost of doing business; they are the cost of inertia. When we are so accustomed to our constraints, we lose our ability to imagine what’s possible.
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Read FlipbookEssential Guide to Supercharging Your ServiceNow Journey
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20:26Watch VideoFriday Fast Fifteen: How to Reimagine, Realign, and Recreate Your Strategic Roadmap
This week, we chat with Troy Pesola on the Crossfuze Advisory team to get some actionable ideas and advice on how to reimagine, realign, and recreate your roadmap in this new-normal world we're in now
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20:26Watch VideoFriday Fast Fifteen: How to Reimagine, Realign, and Recreate Your Strategic Roadmap
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16:04Watch VideoFriday Fast Fifteen: Asset Management in a Work-From-Anywhere World
How is the role of Asset Management changing as our workforce's environment evolves? And what's the impact on the business?
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16:04Watch VideoFriday Fast Fifteen: Asset Management in a Work-From-Anywhere World
How to bring you
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Read ArticleBuilding an Effortless Service Desk Experience on ServiceNow
Implementing ServiceNow is only the first step to making this expectation a reality. The real magic happens with the people and processes you have running your operations on the ground floor.
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52:04Watch VideoWhat it Means to be a Transformational IT Leader with Martha Heller - Short Version
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16:39Watch VideoFriday Fast Fifteen: Building an Effortless Service Desk Experience on ServiceNow
Is creating an "effortless" user experience on ServiceNow achievable, or is it just hyperbole? Learn how our award-winning Service Desk uses ServiceNow to create an effortless end-user experience.
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16:39Watch VideoFriday Fast Fifteen: Building an Effortless Service Desk Experience on ServiceNow
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13:57Watch VideoFriday Fast Fifteen: What to Know About ServiceNow's Safe Workplace Apps
ServiceNow's new Safe Workplace Apps are designed to help organizations ensure the safety of their employees, both now as we emerge from the current COVID-19 crisis, and in the future.
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Read ArticleHow to Use CSM Data to Reach Strategic Telco Business Goals
With ServiceNow CSM data, telcos can tie CSM data to specific business goals, supercharge customer service, and measure and improve the progress of their business. Here’s how.
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1:00:17Watch VideoOn-Demand Webinar: Elite Group - A ServiceNow CSM Success Story
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13:57Watch VideoFriday Fast Fifteen: What to Know About ServiceNow's Safe Workplace Apps
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45:51Watch VideoOn-Demand Webinar: Managing the Data Privacy Challenge with Privacy Hub
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Read ArticleNavigating the Crisis | Reimagine the New Normal
As businesses contemplate their sunrise plans they face both new constraints and new opportunities. Here are some things to consider as you reimagine the new normal.
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7:58Watch VideoFriday Fast Fifteen: What is Crossfuze ManagedNow?
Implementing ServiceNow at your organization is only the first step; there's so much more in the platform to unpack, understand, and put to use to get the most value out of your investment.
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Read ArticleWhat to Know About ServiceNow’s Safe Workplace Apps
ServiceNow’s new Safe Workplace applications bring consistency and structure to how businesses manage and plan during this critical time.
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