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Welcome! Browse our Resource Center to glean new insight and information to make your ServiceNow vision a reality with speed, agility, and confidence.
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5:41Watch VideoServiceNow Success Story: Rick Baker and Cary Barbin, Gallaudet University
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Read ArticleFrom Chaos to Order with ServiceNow for Banking IT
The truth is, human error causes accidents, puts the bank at risk, and wastes valuable time, and it’s no different in a bank’s IT department.
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Read ArticleHow ServiceNow Improves IT Operations in Law Firms
As the legal industry modernizes its tech, new challenges are created. Addressing these challenges requires tactful solutions. Let's examine how ServiceNow simplifies IT modernization in legal world.
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Read Flipbook2 Pillars of IT Success for the Law Firm CIO
To help the law firm CIO meet the increasing demands of the Partners, we assembled these Pillars of IT Success to help guide conversations and drive transformation at your firm.
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Free Guidebook: 10 Pillars of ServiceNow Success for CIOs
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Read ArticleHow to Make the Best Workplace for Remote Employees
From 1996 to 2016, the number of companies offering remote work increased 3x. If you're considering offering/expanding remote work, let us help you make the best workplace for your remote employees.
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1:01:52Watch VideoWhat it Means to Be a Transformational IT Leader with Martha Heller
Martha Heller on how to embrace your role as an IT leader, think in terms of “products” (not “projects”), and replace order-taking with co-creation. Bonus: 2020 2020 Technology Survey for U.S. Banks.
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Read ArticleServiceNow, Microsoft Integration: Why Secure Score Matters
No organization is too small to be vulnerable. And of course, larger mid-size and enterprise organizations know all too well that security and risk reduction are absolutely essential.
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Read ArticleHow IT Automation Improves Banks’ Customer Service and Bottom Line
IT automation has a ripple effect that benefits the entire bank and its customers. As banks are facing competitive pressures and quickly emerging technology, IT needs to move faster and smarter.
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Read ArticleIT Asset Management (ITAM) Best Practices Guide
Information Technology Asset Management (ITAM) is a process that has been shown to cut costs by anywhere from 25 to 50 percent in some instances. We discuss best practices for implementing ITAM.
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Read ArticleHow the Cloud Is Shaking Up Core Banking
Replacing a core system represents a significant turning point in a bank’s modernization. It allows for more agility and scale, helps control costs, and allows for secure online transactions.
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Read ArticleChoosing a Digital Strategy for Commercial Banking
To meet digital preferences and stay ahead of the rapid changes in tech, banks need a solid digital strategy that meets customer needs and also allows them to meet their own internal challenges.
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Read ArticleThe State of the Banking Industry and 2020 Outlook
With customer expectations increasing, tech challenges evolving, and the role of IT expanding, 2020 promises to be an exciting year for the banking industry.
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Read ArticleOur Top Cloud Services for Commercial Banking
The Cloud is key to digital transformation in any industry, but especially so in banking, where security, risk management, and IT services need the state-of-the-art features the Cloud can offer.
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Read ArticleHow Kerry Angel Modernized Her Law Firm with ITSM
Kerry shares how they successfully implemented ServiceNow IT Service Management at their London-based law firm, focused on clients and on delivering excellence in the international legal market.
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Read ArticleOutsourcing vs. Managed Services
The terms managed services and outsourcing are often used interchangeably, but the difference lies in the level of service provided by the third-party vendor.
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Read ArticleWhen Great Technology is Used by the Best of Us: Gallaudet University
If we want to see cynicism in the world, we can build an empire of negativity in our minds. We can also make a better world when we bring the right intentions.
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41:01Watch VideoOn-Demand Webinar: How to Increase Law Firm Efficiency with a Mature IT Department
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Read ArticleServiceNow Upgrade Best Practices
It may seem daunting to upgrade your software, so I’ve put together a few best practices for ensuring a smooth process.
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Read Article4 ServiceNow ITSM Best Practices for Managers
Here are 4 essential ServiceNow Best Practices for ITSM managers that, once implemented, will help you prove the value of both ServiceNow and your team.
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Read Article5 Secrets to Finding the Best ServiceNow Implementation Partner
Discover how to find the best ServiceNow implementation partners that are specific to your business structure. Read more...
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Read ArticleHow to Create Effective ServiceNow Knowledge Base Articles
Effective Knowledge Base best practices mean ensuring your ServiceNow knowledge base is always up to date, so your users and your support team can quickly find the information they need.
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