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Welcome! Browse our Resource Center to glean new insight and information to make your ServiceNow vision a reality with speed, agility, and confidence.
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Read ArticleServiceNow’s Emergency Apps, Services for COVID-19 Are Ready For You
Learn about the four new No-Cost ServiceNow apps to help your organization fight the COVID-19 Coronavirus, and how Crossfuze can implement them for you.
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5:41Watch VideoServiceNow Success Story: Rick Baker and Cary Barbin, Gallaudet University
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Read ArticleThe CIO's Essential Guide to ServiceNow Adoption
If you’re a CIO implementing ServiceNow, we recommend shifting your mindset, communicating early and often, enabling ServiceNow champions, planning a metered rollout, and being consistent.
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Read ArticleOur Top Resources for IT Leaders at Commercial Banks
With rapid technological changes, many financial institutions are finding it hard to stay competitive while also ensuring the security and satisfaction of their clients.
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Free Guidebook: 10 Pillars of ServiceNow Success for CIOs
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Read ArticleThe CIO's Essential Guide to Reducing Technical Debt
Within an IT environment, technical debt is frustrating and progress-halting. The good news is that platforms like ServiceNow can help avoid it.
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Read Article6 Ways to Create the Best Customer Service Management Strategy
Fortunately for business leaders today, the technology exists to help you build solutions, design workflows, and create processes that shape an outstanding experience for your customers.
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Read ArticleSpring Cleaning for Your Law Firm’s IT
With lawyers waiting on IT, and IT bogged down by manual processes, it’s little wonder smaller firms are losing clients to bigger firms that have the time and budget to focus on gaining new clients.
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Read ArticleCustomization vs. Configuration in ServiceNow
It’s important to know a few things before you decide whether configuration is going to offer what you need or if customization will be the order of the day.
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Read ArticleFrom Chaos to Order with ServiceNow for Banking IT
The truth is, human error causes accidents, puts the bank at risk, and wastes valuable time, and it’s no different in a bank’s IT department.
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Read ArticleHow ServiceNow Improves IT Operations in Law Firms
As the legal industry modernizes its tech, new challenges are created. Addressing these challenges requires tactful solutions. Let's examine how ServiceNow simplifies IT modernization in legal world.
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Read Flipbook2 Pillars of IT Success for the Law Firm CIO
To help the law firm CIO meet the increasing demands of the Partners, we assembled these Pillars of IT Success to help guide conversations and drive transformation at your firm.
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Read ArticleHow to Make the Best Workplace for Remote Employees
From 1996 to 2016, the number of companies offering remote work increased 3x. If you're considering offering/expanding remote work, let us help you make the best workplace for your remote employees.
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1:01:52Watch VideoWhat it Means to Be a Transformational IT Leader with Martha Heller
Martha Heller on how to embrace your role as an IT leader, think in terms of “products” (not “projects”), and replace order-taking with co-creation. Bonus: 2020 2020 Technology Survey for U.S. Banks.
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Read ArticleServiceNow, Microsoft Integration: Why Secure Score Matters
No organization is too small to be vulnerable. And of course, larger mid-size and enterprise organizations know all too well that security and risk reduction are absolutely essential.
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Read ArticleHow IT Automation Improves Banks’ Customer Service and Bottom Line
IT automation has a ripple effect that benefits the entire bank and its customers. As banks are facing competitive pressures and quickly emerging technology, IT needs to move faster and smarter.
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Read ArticleIT Asset Management (ITAM) Best Practices Guide
Information Technology Asset Management (ITAM) is a process that has been shown to cut costs by anywhere from 25 to 50 percent in some instances. We discuss best practices for implementing ITAM.
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Read ArticleHow the Cloud Is Shaking Up Core Banking
Replacing a core system represents a significant turning point in a bank’s modernization. It allows for more agility and scale, helps control costs, and allows for secure online transactions.
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Read ArticleChoosing a Digital Strategy for Commercial Banking
To meet digital preferences and stay ahead of the rapid changes in tech, banks need a solid digital strategy that meets customer needs and also allows them to meet their own internal challenges.
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Read ArticleThe State of the Banking Industry and 2020 Outlook
With customer expectations increasing, tech challenges evolving, and the role of IT expanding, 2020 promises to be an exciting year for the banking industry.
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Read ArticleOur Top Cloud Services for Commercial Banking
The Cloud is key to digital transformation in any industry, but especially so in banking, where security, risk management, and IT services need the state-of-the-art features the Cloud can offer.
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Read ArticleHow Kerry Angel Modernized Her Law Firm with ITSM
Kerry shares how they successfully implemented ServiceNow IT Service Management at their London-based law firm, focused on clients and on delivering excellence in the international legal market.
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Read ArticleOutsourcing vs. Managed Services
The terms managed services and outsourcing are often used interchangeably, but the difference lies in the level of service provided by the third-party vendor.
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