Brian Watson

Brian has nearly 2 decades of ITIL Practitioner and real-world IT Operations/Engineering Management experience that he brings to bear in his role as a ServiceNow Architect and ITOM/ITAM expert. He loves working closely with customers using ServiceNow to solve difficult challenges, and does not believe in the Kobayashi Maru. He is an avid skier and motorcyclist, and loves to cook outdoors on his giant griddle.

  • IT Operations Management (ITOM) Best Practices

    IT Operations Management (ITOM) Best Practices

    Implementing ServiceNow IT Service Management can be a challenging and complicated process. Check out the 6 practices guide to help you along the process. Learn more today at Crossfuze!

    Read Article
  • What is IT Asset Management?

    What is IT Asset Management?

    Properly deploying ServiceNow's IT asset management is the perfect compliment if you've already implemented SNOW's ITSM. Let's explore what impact ITAM implementation can have on your organization

    Read Article
  • loading
    Loading More...