Binge watch how-to webinars to discover ways to accelerate your ServiceNow success!

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On-Demand Webinar: Top 10 Competencies of the Modern IT Leader by Martha Heller

“Communication,” “business acumen,” and “relationship building” are all familiar entries on every “Top IT Executive Skills” list ever written. While these attributes continue to be important, in our current climate of risk, innovation and IT opportunity, they are just a drop in the bucket. The modern IT executive must be capable of so much more.

In this newly updated presentation, Martha Heller, an IT executive recruiter and author of The CIO Paradox and Be the Business: CIOs in the New Era of IT presents a list of new skills critical to every senior IT professional today. Drawing on personal interviews with hundreds of successful CIOs, Heller offers case studies, anecdotes, advice and impressions to arm attendees with the skills they need to lead their companies into the future.

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10 Pillars of ServiceNow Success for CIOs
10 Pillars of ServiceNow Success for CIOs

Unlock the secrets of platform success from over 500 ServiceNow implementations by reading the 10 Pillars o...

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10 Pillars of CSM Success
10 Pillars of CSM Success

Essential strategies for modernizing Customer Service and Accelerating Bottom-Line Profitability