Crossfuze Blogs

Your Digital Transformation Resource Center.

  • A Guide to Creating an IT Asset Management Process

    A Guide to Creating an IT Asset Management Process

    Information Technology Asset Management (ITAM) is a process that has been shown to cut costs by anywhere from 25 to 50 percent in some instances. We discuss best practices for implementing ITAM.

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  • How IT Automation Improves Banks’ Customer Service and Bottom Line

    How IT Automation Improves Banks’ Customer Service and Bottom Line

    IT automation has a ripple effect that benefits the entire bank and its customers. As banks are facing competitive pressures and quickly emerging technology, IT needs to move faster and smarter.

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  • How the Cloud Is Shaking Up Core Banking

    How the Cloud Is Shaking Up Core Banking

    Replacing a core system represents a significant turning point in a bank’s modernization. It allows for more agility and scale, helps control costs, and allows for secure online transactions.

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  • 5 Secrets to Finding the Best ServiceNow Implementation Partner

    5 Secrets to Finding the Best ServiceNow Implementation Partner

    Discover how to find the best ServiceNow implementation partners that are specific to your business structure. Read more...

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  • Our Top Cloud Services for Commercial Banking

    Our Top Cloud Services for Commercial Banking

    The Cloud is key to digital transformation in any industry, but especially so in banking, where security, risk management, and IT services need the state-of-the-art features the Cloud can offer.

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  • Choosing a Digital Strategy for Commercial Banking

    Choosing a Digital Strategy for Commercial Banking

    To meet digital preferences and stay ahead of the rapid changes in tech, banks need a solid digital strategy that meets customer needs and also allows them to meet their own internal challenges.

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  • The State of the Banking Industry and 2020 Outlook

    The State of the Banking Industry and 2020 Outlook

    With customer expectations increasing, tech challenges evolving, and the role of IT expanding, 2020 promises to be an exciting year for the banking industry.

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  • How Kerry Angel Modernized Her Law Firm with ITSM

    How Kerry Angel Modernized Her Law Firm with ITSM

    Kerry shares how they successfully implemented ServiceNow IT Service Management at their London-based law firm, focused on clients and on delivering excellence in the international legal market.

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  • How to Be Recession Proof. Hint: It's Technology.

    How to Be Recession Proof. Hint: It's Technology.

    In business, recessions require us to be smarter, not timid. Being prepared to take well-researched defensive and offensive measures is smart. Technology can help your company become recession proof.

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  • Outsourcing vs. Managed Services

    Outsourcing vs. Managed Services

    The terms managed services and outsourcing are often used interchangeably, but the difference lies in the level of service provided by the third-party vendor.

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  • When Great Technology is Used by the Best of Us: Gallaudet University

    When Great Technology is Used by the Best of Us: Gallaudet University

    If we want to see cynicism in the world, we can build an empire of negativity in our minds. We can also make a better world when we bring the right intentions.

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  • ServiceNow Upgrade Best Practices

    ServiceNow Upgrade Best Practices

    It may seem daunting to upgrade your software, so I’ve put together a few best practices for ensuring a smooth process.

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  • 4 Essential ServiceNow Best Practices for ITSM Managers

    4 Essential ServiceNow Best Practices for ITSM Managers

    Here are 4 essential ServiceNow Best Practices for ITSM managers that, once implemented, will help you prove the value of both ServiceNow and your team.

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  • How to Create Effective ServiceNow Knowledge Base Articles

    How to Create Effective ServiceNow Knowledge Base Articles

    Effective Knowledge Base best practices mean ensuring your ServiceNow knowledge base is always up to date, so your users and your support team can quickly find the information they need.

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  • Must-read Resources While Evaluating ServiceNow

    Must-read Resources While Evaluating ServiceNow

    For IT leaders evaluating ServiceNow, here's an essential roundup of resources that cover the entire ServiceNow journey, from evaluation to implementation to upgrading.

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  • Skype for Business "End of Life"

    Skype for Business "End of Life"

    With the introduction of Microsoft Teams, Microsoft has decided to sunset Skype as a product by announcing Skype for Business "end of life". Let us guide you through what to do next.

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  • IT Operations Management (ITOM) Best Practices

    IT Operations Management (ITOM) Best Practices

    Implementing ServiceNow IT Service Management can be a challenging and complicated process. Check out the 6 practices guide to help you along the process. Learn more today at Crossfuze!

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  • 6 Ways to Get the Most Out of Now at Work London

    6 Ways to Get the Most Out of Now at Work London

    "Now at Work" is a two-day ServiceNow conference on October 16-17, 2019 that captures the spirit and momentum of a Knowledge conference, but without the larger-than-life feel.

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  • How to Create a Data-Driven IT Help Desk

    How to Create a Data-Driven IT Help Desk

    The IT help desk was first introduced as companies embraced computers in their businesses. Times have changed, but has the IT help desk? We explore how to modernize with a data-drive approach.

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  • What is IT Asset Management?

    What is IT Asset Management?

    Properly deploying ServiceNow's IT asset management is the perfect compliment if you've already implemented SNOW's ITSM. Let's explore what impact ITAM implementation can have on your organization

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