Crossfuze Blogs

As businesses contemplate their sunrise plans they face both new constraints and new opportunities. Here are some things to consider as you reimagine the new normal.

The inexorable march of digital transformation must inspire you to think bigger if you want your company to survive.

Many businesses in all types of industries face similar challenges associated with disparate systems: too much time spent on non-value-added activities, too much resource-burn, and not nearly enough r

With UK customers not looking at telco as favorably as we might hope, it’s crucial that telcos hone in on customer service and make the customer experience as effortless and seamless as possible.

To manage this transition back to scale, businesses should identify their key capabilities, assess their options, and create a detailed plan. Here’s how.

Now that businesses are becoming more comfortable meeting these unique challenges, it’s a good time to take stock of how COVID-19 has affected business workflows and how they can be improved.

Crossfuze and Wrangu announce they have entered into a strategic partnership. The partnership will enable both organisations’ customers to enjoy fast time-to-value in any aspect of ServiceNow.

The best way to give your telco a competitive advantage is to deliver exceptional customer service. It’s all about getting to the heart of what customers really want.

We can no longer take our reality for granted. The opportunity to shape new workflow experiences is here now.

IT and business leaders have to find ways to stay connected and create an efficient and effective work experience for their employees. ServiceNow can help make both of these goals a reality.

ServiceNow upgrades always build on their previous versions, and Orlando is no different.

In this state of the telco industry report, we take a look at the top players, challenges, and opportunities in the telco industry to help you stay ahead of the competition.

How to reflect on, reframe, and communicate your modernization mindset so your company can perform at a high level.

Learn about the four new No-Cost ServiceNow apps to help your organization fight the COVID-19 Coronavirus, and how Crossfuze can implement them for you.

If you’re a CIO implementing ServiceNow, we recommend shifting your mindset, communicating early and often, enabling ServiceNow champions, planning a metered rollout, and being consistent.

With rapid technological changes, many financial institutions are finding it hard to stay competitive while also ensuring the security and satisfaction of their clients.

Within an IT environment, technical debt is frustrating and progress-halting. The good news is that platforms like ServiceNow can help avoid it.

Fortunately for business leaders today, the technology exists to help you build solutions, design workflows, and create processes that shape an outstanding experience for your customers.

With lawyers waiting on IT, and IT bogged down by manual processes, it’s little wonder smaller firms are losing clients to bigger firms that have the time and budget to focus on gaining new clients.