Crossfuze Blogs

Your Digital Transformation Resource Center.

  • How to Be Recession Proof. Hint: It's Technology.

    How to Be Recession Proof. Hint: It's Technology.

    In business, recessions require us to be smarter, not timid. Being prepared to take well-researched defensive and offensive measures is smart. Technology can help your company become recession proof.

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  • How to Create Effective ServiceNow Knowledge Base Articles

    How to Create Effective ServiceNow Knowledge Base Articles

    Effective Knowledge Base best practices mean ensuring your ServiceNow knowledge base is always up to date, so your users and your support team can quickly find the information they need.

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  • Must-read Resources While Evaluating ServiceNow

    Must-read Resources While Evaluating ServiceNow

    For IT leaders evaluating ServiceNow, here's an essential roundup of resources that cover the entire ServiceNow journey, from evaluation to implementation to upgrading.

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  • Skype for Business "End of Life"

    Skype for Business "End of Life"

    With the introduction of Microsoft Teams, Microsoft has decided to sunset Skype as a product by announcing Skype for Business "end of life". Let us guide you through what to do next.

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  • 6 Best Practices for IT Operations Management

    6 Best Practices for IT Operations Management

    Implementing ServiceNow IT Service Management can be a challenging and complicated process. We at Crossfuze have put together 6 best practices to help guide you along the process.

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  • 6 Ways to Get the Most Out of Now at Work London

    6 Ways to Get the Most Out of Now at Work London

    "Now at Work" is a two-day ServiceNow conference on October 16-17, 2019 that captures the spirit and momentum of a Knowledge conference, but without the larger-than-life feel.

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  • How to Create a Data-Driven IT Help Desk

    How to Create a Data-Driven IT Help Desk

    The IT help desk was first introduced as companies embraced computers in their businesses. Times have changed, but has the IT help desk? We explore how to modernize with a data-drive approach.

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  • What is IT Asset Management?

    What is IT Asset Management?

    Properly deploying ServiceNow's IT asset management is the perfect compliment if you've already implemented SNOW's ITSM. Let's explore what impact ITAM implementation can have on your organization

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  • Our Top Resources for IT Leaders at Law Firms

    Our Top Resources for IT Leaders at Law Firms

    IT leaders at large law firms are busy. On top of that, they are dealing with industry specific challenges. To help out, we’ve rounded up some of the best thought leadership on legal IT services.

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  • Our Top 5 Cloud Services for Law Firms

    Our Top 5 Cloud Services for Law Firms

    Privacy concerns and data security create unique needs for law firms when it comes to cloud-based services. In this article, we explore our top 5 cloud services for law firms.

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  • Law Firm Data Security: 4 Best Practices for Storing Data in the Cloud

    Law Firm Data Security: 4 Best Practices for Storing Data in the Cloud

    In law, client confidentiality is paramount. That is especially true when it comes to managing client data in the cloud. In this article we take a look at 4 best practices for law firm data security.

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  • How to Modernize Legal IT Services and Increase Billable Hours

    How to Modernize Legal IT Services and Increase Billable Hours

    Large law firms have unique challenges when it comes to leveraging IT technology. Billing in 15 minute increments means every minute counts - we explore 5 ways your firm can implement better legal IT.

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  • Top 8 ServiceNow New York Highlights

    Top 8 ServiceNow New York Highlights

    An overview of the ServiceNow New York release highlights

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  • 4 Microsoft 365 Cloud Services that Smash the Status Quo

    4 Microsoft 365 Cloud Services that Smash the Status Quo

    Here are four Microsoft 365 cloud services and features to leverage instead of other common third-party applications, so you can reduce your technical debt and enhance your users’ workplace experience

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    Implement ServiceNow ITSM in just 30 days using Smart Launch. Request more info today!

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  • ITSM vs. ITIL: What’s the Difference?

    ITSM vs. ITIL: What’s the Difference?

    ITSM stands for IT Service Management, and it refers to the actual practice of managing IT operational services. ITIL is a best-practices framework for how to set up ITSM in your organization.

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  • Project Portfolio Management Process as a Best Practice

    Project Portfolio Management Process as a Best Practice

    Project Portfolio Management (PPM) not only helps ensure projects align with the organization’s business strategy and objectives but also maximizes project return on investment.

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  • In the News: ServiceNow, Microsoft Unite to Revolutionize the Way Government Works

    In the News: ServiceNow, Microsoft Unite to Revolutionize the Way Government Works

    Microsoft and ServiceNow today announced an expansion of their strategic partnership. Here's what it means.

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  • Crossfuze Launches Slack Approvals Integration for ServiceNow

    Crossfuze Launches Slack Approvals Integration for ServiceNow

    Crossfuze launches a new integration for the Slack collaboration hub that enables ServiceNow users to dramatically streamline the process by which they approve change requests and catalog items.

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  • ServiceNow IT Service Management vs Customer Service Management

    ServiceNow IT Service Management vs Customer Service Management

    ServiceNow ITSM verses CSM

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  • Are you aware of the ServiceNow support changes starting in London?

    Are you aware of the ServiceNow support changes starting in London?

    Upgrading to ServiceNow London, support changes in London

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