Crossfuze Blogs
Your Digital Transformation Resource Center.
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Read ArticleHow to Be Recession Proof. Hint: It's Technology.
In business, recessions require us to be smarter, not timid. Being prepared to take well-researched defensive and offensive measures is smart. Technology can help your company become recession proof.
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Read ArticleHow to Create Effective ServiceNow Knowledge Base Articles
Effective Knowledge Base best practices mean ensuring your ServiceNow knowledge base is always up to date, so your users and your support team can quickly find the information they need.
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Read ArticleMust-read Resources While Evaluating ServiceNow
For IT leaders evaluating ServiceNow, here's an essential roundup of resources that cover the entire ServiceNow journey, from evaluation to implementation to upgrading.
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Read ArticleSkype for Business "End of Life"
With the introduction of Microsoft Teams, Microsoft has decided to sunset Skype as a product by announcing Skype for Business "end of life". Let us guide you through what to do next.
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Read Article6 Best Practices for IT Operations Management
Implementing ServiceNow IT Service Management can be a challenging and complicated process. We at Crossfuze have put together 6 best practices to help guide you along the process.
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Read Article6 Ways to Get the Most Out of Now at Work London
"Now at Work" is a two-day ServiceNow conference on October 16-17, 2019 that captures the spirit and momentum of a Knowledge conference, but without the larger-than-life feel.
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Read ArticleHow to Create a Data-Driven IT Help Desk
The IT help desk was first introduced as companies embraced computers in their businesses. Times have changed, but has the IT help desk? We explore how to modernize with a data-drive approach.
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Read ArticleWhat is IT Asset Management?
Properly deploying ServiceNow's IT asset management is the perfect compliment if you've already implemented SNOW's ITSM. Let's explore what impact ITAM implementation can have on your organization
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Read ArticleOur Top Resources for IT Leaders at Law Firms
IT leaders at large law firms are busy. On top of that, they are dealing with industry specific challenges. To help out, we’ve rounded up some of the best thought leadership on legal IT services.
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Read ArticleOur Top 5 Cloud Services for Law Firms
Privacy concerns and data security create unique needs for law firms when it comes to cloud-based services. In this article, we explore our top 5 cloud services for law firms.
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Read ArticleLaw Firm Data Security: 4 Best Practices for Storing Data in the Cloud
In law, client confidentiality is paramount. That is especially true when it comes to managing client data in the cloud. In this article we take a look at 4 best practices for law firm data security.
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Read ArticleHow to Modernize Legal IT Services and Increase Billable Hours
Large law firms have unique challenges when it comes to leveraging IT technology. Billing in 15 minute increments means every minute counts - we explore 5 ways your firm can implement better legal IT.
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Read ArticleTop 8 ServiceNow New York Highlights
An overview of the ServiceNow New York release highlights
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Read Article4 Microsoft 365 Cloud Services that Smash the Status Quo
Here are four Microsoft 365 cloud services and features to leverage instead of other common third-party applications, so you can reduce your technical debt and enhance your users’ workplace experience
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Read ArticleITSM vs. ITIL: What’s the Difference?
ITSM stands for IT Service Management, and it refers to the actual practice of managing IT operational services. ITIL is a best-practices framework for how to set up ITSM in your organization.
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Read ArticleProject Portfolio Management Process as a Best Practice
Project Portfolio Management (PPM) not only helps ensure projects align with the organization’s business strategy and objectives but also maximizes project return on investment.
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Read ArticleIn the News: ServiceNow, Microsoft Unite to Revolutionize the Way Government Works
Microsoft and ServiceNow today announced an expansion of their strategic partnership. Here's what it means.
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Read ArticleCrossfuze Launches Slack Approvals Integration for ServiceNow
Crossfuze launches a new integration for the Slack collaboration hub that enables ServiceNow users to dramatically streamline the process by which they approve change requests and catalog items.
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Read ArticleServiceNow IT Service Management vs Customer Service Management
ServiceNow ITSM verses CSM
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Read ArticleAre you aware of the ServiceNow support changes starting in London?
Upgrading to ServiceNow London, support changes in London
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