Crossfuze Blogs

Answers to Your Burning ServiceNow Questions

A round up of past Q&A from our ServiceNow ITSM and ServiceNow CSM live demos.

Your Guide to Moving to London (ServiceNow London, That Is!)

On-Demand Webinars to help you ramp up on the ServiceNow London release and brush up on some other topics like IT Service Management (ITSM) and Customer Service Management (CSM).

You Have Successfully Used ServiceNow to Transform Your IT Department—Now What?

Once you have successfully transformed your organization’s IT Service Management (ITSM) capabilities with ServiceNow, it’s important to dream big and build on this foundation of success.

How ServiceNow Improves Your Flow

5 Sneaky Barriers to Your Amazing Digital Transformation

Digital transformation is no longer a novelty. We are all inside the tornado of converting our business and consumer experiences to digital. Businesses win based on the distribution of superior digita

5 Ways Technology Unlocks Our Ability to Be Human Now

5 ways technology unlocks our ability to be human now. Digital transformation involves the human element. Technology should enable, empower, and encourage people to do work better.

Part 2: Is ServiceNow Technical Mastery the Key to Digital Transformation Success?

Crossfuze Receives Gold Sales Partner Designation From ServiceNow

Crossfuze receives Gold Sales Partner designation from ServiceNow.

Insight and Information from ServiceNow Knowledge18

Insight and information from ServiceNow Knowledge18 event in Las Vegas. ServiceNow ITSM, CSM, PPM, ITOM, ITAM, SecOps, Human Resources, it was all covered at the show.

Attack the Costly “Complexity of Things” with Elegant Enterprise Services

Without a clear and consistently communicated vision, momentum for any cause will eventually fade. The hope for change is gone, leaving room for uncertainty. Don’t let this be your ServiceNow story...

If you’re evaluating ServiceNow, you want to keep this hot list of helpful resources handy!

If you’re evaluating ServiceNow, you want to keep this hot list of helpful resources handy!

Avoid These Top 5 ServiceNow Implementation Challenges

Podcast to help ServiceNow users avoid common challenges when implementing ServiceNow.

Part 1: Feel like you’re on the island of digital transformation despair?

Digital Transformation with ServiceNow Takes a Village

New Book Teaches Non-IT Leaders How to Achieve Enterprise Digital Transformation with ServiceNow

In the 10 Pillars of ServiceNow Digital Transformation for Non-IT Leaders, you’ll find detailed, actionable guidance on how to win at digital transformation across the enterprise using ServiceNow.

Press Release: Crossfuze Debuts Hassle-Free, 30-day ServiceNow Implementation Solution

Crossfuze ServiceNow Implementation, Smart Launch for ITSM and CSM, IT Service Management, ServiceNow Customer Service Management

Customer Experience Series: Why a 360-degree view of your customers is no longer good enough to drive customer satisfaction

Customers are demanding, as they should be. The world is focused more and more on being able to get help or information at the moment the need arises.

Customer Experience Series: Why CSM should be tightly integrated with your marketing strategy—and vice versa

The Internet has been both a blessing and a curse for businesses. Through the web, far more customers are exposed to a business’s products and services.

Customer Experience Series: Why you need a proactive approach to Customer Service to maintain a competitive edge

Customer Service is often seen as a costly cost center: The more customers who engage with a company through Customer Service, the greater the cost to the organization.

Customer Experience Series: 5 essential tips for using ServiceNow to deliver high-quality Customer Service experiences

Businesses are increasingly turning to Customer Service as a marketing strategy that can help differentiate their products in a crowded marketplace.