10 Pillars of CSM Success

Essential strategies for modernizing Customer Service and Accelerating Bottom-Line Profitability. 

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ServiceNow CSM Success: Focus Brands
ServiceNow CSM Success: Focus Brands

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5 Ways to Create the Best Customer Service Management Strategy
5 Ways to Create the Best Customer Service Management Strategy

Fortunately for business leaders today, the technology exists to help you build solutions, design workflows...