To learn how, join our webinar and hear from two of Crossfuze’s industry-leading CSM experts. With insight gleaned from CSM customers across Europe and North America, they’ll discuss:
• What is CSM, and how does it differ from ITSM?
• The risks of serving external customers with ITSM
• Practical use cases and real-world examples of CSM success
• Strategies for expanding from ITSM to CSM
Unlock how you can unite business functions, streamline workflows, and elevate the customer experience using ServiceNow CSM.