ServiceNow CSM Success: Focus Brands

Focus Brands owns over 5,000 stores across the country. With a growing need to support franchisees, they needed a solution that was robust, comprehensive, and scalable for future growth. They found a solution in ServiceNow CSM.

Read this success story to learn how Focus Brands partnered with Crossfuze to further the digital transformation of their customer service model.

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On-Demand Webinar: CSM in the Real World
On-Demand Webinar: CSM in the Real World

On-Demand Webinar: CSM in the Real World

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10 Pillars of CSM Success
10 Pillars of CSM Success

Essential strategies for modernizing Customer Service and Accelerating Bottom-Line Profitability