Digital Transformation

Resources to help you shape and implement your roadmap to transformation.

  • ServiceNow Onboarding Success Workbook

    ServiceNow Onboarding Success Workbook

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  • The Cost and Risks of Disparate and Inflexible Systems

    The Cost and Risks of Disparate and Inflexible Systems

    Many businesses in all types of industries face similar challenges associated with disparate systems: too much time spent on non-value-added activities, too much resource-burn, and not nearly enough r

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  • Forrester: Prevalence of Legacy Tools Paralyzes Enterprises' Ability to Innovate

    Forrester: Prevalence of Legacy Tools Paralyzes Enterprises' Ability to Innovate

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  • Friday Fast Fifteen - Microsoft Teams for Remote Workforce Enablement14:22

    Friday Fast Fifteen - Microsoft Teams for Remote Workforce Enablement

    Join Holly Petersen and Kaitlyn Frank for April 24th's Friday Fast 15! These two have a very informative discussion on the benefits of Microsoft Teams within a remote workforce.

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  • 5 ServiceNow Features To Enable a Remote Workflow

    5 ServiceNow Features To Enable a Remote Workflow

    IT and business leaders have to find ways to stay connected and create an efficient and effective work experience for their employees. ServiceNow can help make both of these goals a reality.

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  • 3 Things to Know About ServiceNow Orlando

    3 Things to Know About ServiceNow Orlando

    ServiceNow upgrades always build on their previous versions, and Orlando is no different.

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  • Friday Fast Fifteen - ServiceNow Orlando Release Overview14:34

    Friday Fast Fifteen - ServiceNow Orlando Release Overview

    Introducing a new Crossfuze series: Friday Fast 15! Tune in once a week for a quick, 15 minutes or less, discussion on the most relevant topics in the IT world. This week's: ServiceNow Orlando Release

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  • How to Shift Your Workflow Experiences for the New Reality

    How to Shift Your Workflow Experiences for the New Reality

    How to reflect on, reframe, and communicate your modernization mindset so your company can perform at a high level.

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  • ServiceNow Success: Shutterfly CIO Michael Robinson Talks ServiceNow24:21

    ServiceNow Success: Shutterfly CIO Michael Robinson Talks ServiceNow

    Join Shutterfly's Michael Robinson and Crossfuze's Chris Howard for an exclusive interview about ServiceNow Success.

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  • The CIO's Essential Guide to ServiceNow Adoption

    The CIO's Essential Guide to ServiceNow Adoption

    If you’re a CIO implementing ServiceNow, we recommend shifting your mindset, communicating early and often, enabling ServiceNow champions, planning a metered rollout, and being consistent.

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  • Our Top Resources for IT Leaders at Commercial Banks

    Our Top Resources for IT Leaders at Commercial Banks

    With rapid technological changes, many financial institutions are finding it hard to stay competitive while also ensuring the security and satisfaction of their clients.

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  • The CIO's Essential Guide to Reducing Technical Debt

    The CIO's Essential Guide to Reducing Technical Debt

    Within an IT environment, technical debt is frustrating and progress-halting. The good news is that platforms like ServiceNow can help avoid it.

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  • What it Means to Be a Transformational IT Leader with Martha Heller1:01:52

    What it Means to Be a Transformational IT Leader with Martha Heller

    Martha Heller on how to embrace your role as an IT leader, think in terms of “products” (not “projects”), and replace order-taking with co-creation. Bonus: 2020 2020 Technology Survey for U.S. Banks.

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  • ServiceNow Success Story: Rick Baker and Cary Barbin, Gallaudet University5:41

    ServiceNow Success Story: Rick Baker and Cary Barbin, Gallaudet University

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  • ServiceNow Success Story: Carey Deaton, Community Health Choice6:11

    ServiceNow Success Story: Carey Deaton, Community Health Choice

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  • ServiceNow Success Story: WOW! Internet, Cable and Phone3:41

    ServiceNow Success Story: WOW! Internet, Cable and Phone

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  • ServiceNow On-Demand Webinar: See Customer Service Management in Action47:57

    ServiceNow On-Demand Webinar: See Customer Service Management in Action

    See the ServiceNow Customer Service Management solution in action with this demo provided by ServiceNow.

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  • ServiceNow Success Story: Gary Collins, Finastra4:56

    ServiceNow Success Story: Gary Collins, Finastra

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  • Crossfuze Launches Slack Approvals Integration for ServiceNow

    Crossfuze Launches Slack Approvals Integration for ServiceNow

    Crossfuze launches a new integration for the Slack collaboration hub that enables ServiceNow users to dramatically streamline the process by which they approve change requests and catalog items.

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  • ServiceNow Success Story: Nathalie Pougno, Ricoh5:27

    ServiceNow Success Story: Nathalie Pougno, Ricoh

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