Crossfuze eBooks

ServiceNow Resource Center - Our eBooks are chock-full of wisdom to help you accelerate your ServiceNow journey.

  • 7 Pillars of Organizational Change Management to Achieve ServiceNow Wins

    7 Pillars of Organizational Change Management to Achieve ServiceNow Wins

    A practical, how-to guide for developing and using OCM strategies to achieve lasting digital transformation. Learn how to initiate change, engage employees, navigate roadblocks, and more.

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  • Integration Partners: 5-Year ServiceNow Success Story

    Integration Partners: 5-Year ServiceNow Success Story

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  • Crossfuze Smart Essentials

    Crossfuze Smart Essentials

    Crossfuze Smart Essentials outlines key steps (from experts who have been there and lived to share the learnings) to achieving your services vision.

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  • 10 Pillars of ServiceNow Digital Transformation for the Non-IT Leader

    10 Pillars of ServiceNow Digital Transformation for the Non-IT Leader

    Essential strategies for streamlining business services and driving bottom-line value across your enterpise.

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  • Why an Effective Enterprise PMO is Elusive (but Critical) for Project Success

    Why an Effective Enterprise PMO is Elusive (but Critical) for Project Success

    An empowered and well-trained Enterprise Project Management Office drives business efficiencies across your organization.

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  • 10 Pillars of ServiceNow Success for CIOs

    10 Pillars of ServiceNow Success for CIOs

    Unlock the secrets of platform success from over 500 ServiceNow implementations by reading the 10 Pillars of ServiceNow Success for CIOs eBook.

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  • 10 Pillars of CSM Success

    10 Pillars of CSM Success

    Essential strategies for modernizing Customer Service and Accelerating Bottom-Line Profitability

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  • How to Build a Mature PMO That Fires on All Cylinders

    How to Build a Mature PMO That Fires on All Cylinders

    Paving a smooth road to PMO maturity means having a clear vision and unwavering commitment to stay the course.

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  • Creating a ServiceNow Roadmap

    Creating a ServiceNow Roadmap

    If you don’t know where you are going, you will end up somewhere else. Your enterprise demands a clear direction to truly succeed with ServiceNow.

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