Employee Experience

Resources to improve the employee experience through better workflows

  • Friday Fast Fifteen: Building an Effortless Service Desk Experience on ServiceNow16:39

    Friday Fast Fifteen: Building an Effortless Service Desk Experience on ServiceNow

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  • Friday Fast Fifteen: What to Know About ServiceNow's Safe Workplace Apps13:57

    Friday Fast Fifteen: What to Know About ServiceNow's Safe Workplace Apps

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  • Navigating the Crisis | Reimagine the New Normal

    Navigating the Crisis | Reimagine the New Normal

    As businesses contemplate their sunrise plans they face both new constraints and new opportunities. Here are some things to consider as you reimagine the new normal.

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  • What to Know About ServiceNow’s Safe Workplace Apps

    What to Know About ServiceNow’s Safe Workplace Apps

    ServiceNow’s new Safe Workplace applications bring consistency and structure to how businesses manage and plan during this critical time.

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  • On-Demand Webinar: Practical Use Cases for Applying ServiceNow to Meet Current and Future Challenges34:46

    On-Demand Webinar: Practical Use Cases for Applying ServiceNow to Meet Current and Future Challenges

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  • Crossfuze Case Study - Overnight Service Desk Success

    Crossfuze Case Study - Overnight Service Desk Success

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  • Friday Fast Fifteen: Microsoft Teams for Remote Workforce Enablement14:22

    Friday Fast Fifteen: Microsoft Teams for Remote Workforce Enablement

    Join Holly Petersen and Kaitlyn Frank for April 24th's Friday Fast 15! These two have a very informative discussion on the benefits of Microsoft Teams within a remote workforce.

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  • 5 ServiceNow Features To Enable a Remote Workflow

    5 ServiceNow Features To Enable a Remote Workflow

    IT and business leaders have to find ways to stay connected and create an efficient and effective work experience for their employees. ServiceNow can help make both of these goals a reality.

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  • Crossfuze Case Study-IntegrationPartners

    Crossfuze Case Study-IntegrationPartners

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  • How to Shift Your Workflow Experiences for the New Reality

    How to Shift Your Workflow Experiences for the New Reality

    How to reflect on, reframe, and communicate your modernization mindset so your company can perform at a high level.

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  • The CIO's Essential Guide to ServiceNow Adoption

    The CIO's Essential Guide to ServiceNow Adoption

    If you’re a CIO implementing ServiceNow, we recommend shifting your mindset, communicating early and often, enabling ServiceNow champions, planning a metered rollout, and being consistent.

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  • How to Make the Best Workplace for Remote Employees

    How to Make the Best Workplace for Remote Employees

    From 1996 to 2016, the number of companies offering remote work increased 3x. If you're considering offering/expanding remote work, let us help you make the best workplace for your remote employees.

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  • Microsoft 365: A Comprehensive Guide by Crossfuze

    Microsoft 365: A Comprehensive Guide by Crossfuze

    Microsoft 365 provides ways for organizations to empower users while reducing technical debt. With 80+ applications and services, it can be overwhelming to know what's available. We're here to help.

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  • 7 Pillars of Organizational Change Management to Achieve ServiceNow Wins

    7 Pillars of Organizational Change Management to Achieve ServiceNow Wins

    A practical, how-to guide for developing and using OCM strategies to achieve lasting digital transformation. Learn how to initiate change, engage employees, navigate roadblocks, and more.

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  • 10 Pillars of ServiceNow Digital Transformation for the Non-IT Leader

    10 Pillars of ServiceNow Digital Transformation for the Non-IT Leader

    Essential strategies for streamlining business services and driving bottom-line value across your enterpise.

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  • Creating a ServiceNow Roadmap

    Creating a ServiceNow Roadmap

    If you don’t know where you are going, you will end up somewhere else. Your enterprise demands a clear direction to truly succeed with ServiceNow.

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  • Crossfuze Launches Slack Approvals Integration for ServiceNow

    Crossfuze Launches Slack Approvals Integration for ServiceNow

    Crossfuze launches a new integration for the Slack collaboration hub that enables ServiceNow users to dramatically streamline the process by which they approve change requests and catalog items.

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  • When Great Technology is Used by the Best of Us: Gallaudet University

    When Great Technology is Used by the Best of Us: Gallaudet University

    If we want to see cynicism in the world, we can build an empire of negativity in our minds. We can also make a better world when we bring the right intentions.

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  • How to Create Effective ServiceNow Knowledge Base Articles

    How to Create Effective ServiceNow Knowledge Base Articles

    Effective Knowledge Base best practices mean ensuring your ServiceNow knowledge base is always up to date, so your users and your support team can quickly find the information they need.

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  • How Kerry Angel Modernized Her Law Firm with ITSM

    How Kerry Angel Modernized Her Law Firm with ITSM

    Kerry shares how they successfully implemented ServiceNow IT Service Management at their London-based law firm, focused on clients and on delivering excellence in the international legal market.

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