Macfarlanes needs to focus on one thing and that is to provide exceptional legal services its clients. That’s top priority each and every day. They couldn’t allow for a technology implementation to derail their focus on providing their clients with prompt service. So, when they needed a new IT Service Management platform they knew they had to go with the best and implement it at lightning speed. Waiting months to launch an ITSM platform wasn’t an option. When Crossfuze told them about their Smart Launch for ITSM solution, all the pieces fell perfectly in place. In just a handful of weeks and at a fixed price, Macfarlanes had delivered a winning implementation in record time with raving user reviews. Now, the sky is the limit with ServiceNow, thanks to Crossfuze.
Other content in this Stream

On-Demand Webinar: How to Increase Law Firm Efficiency with a Mature IT Department
Join Macfarlanes law firm and ITSM expert David Stevenson to learn how to improve law firm operational efficiency by using ServiceNow ITSM and hear Macfarlanes ServiceNow implementation story.

Crossfuze Launches Slack Approvals Integration for ServiceNow
Crossfuze launches a new integration for the Slack collaboration hub that enables ServiceNow users to dramatically streamline the process by which they approve change requests and catalog items.

Microsoft 365: A Comprehensive Guide by Crossfuze
Microsoft 365 provides ways for organizations to empower users while reducing technical debt. With 80+ applications and services, it can be overwhelming to know what's available. We're here to help.

Interactive Workbook: ServiceNow Onboarding Success
4 essentials for ServiceNow Onboarding Success

ServiceNow® Gold Partner Crossfuze Expands Fixed-Price, Accelerated Implementation Offerings
ServiceNow’s Project Portfolio Management (PPM) and Software Asset Management (SAM) can be implemented in just four to six weeks via Crossfuze’s industry-leading SMART program

Crossfuze® Launches Federal Services Division To Provide ServiceNow® Expert Consulting To Federal Agencies
Crossfuze launches Federal Services Division to Provide ServiceNow Expert Consulting to Federal Agencies

RLJ Equity Partners LLC Acquires Virteva LLC to Merge Into Crossfuze
RLJ Equity Partners LLC Acquires Virteva LLC to Merge into Crossfuze

Crossfuze's Rapid Growth in Europe Recognized by ServiceNow
Crossfuze receives ServiceNow EMEA Growth Partner of the Year Award

Crossfuze Honored by ServiceNow at Annual EMEA Partner Summit
Crossfuze Receives Award for EMEA Accelerated Growth Partner of the Year for 2018

On-Demand Webinar: Modernizing IT to Improve Employee Engagement & Experiences
This webinar discusses current IT issues of today and how a modernized ITSM solution provides a path to meaningful operational impact.

3 Reasons Why Modernizing IT Service Management Will Improve Employee Engagement and Experiences
How to modernize ITSM and provide a path to meaningful operational impact: best practices for improving IT services, employee engagement and experience using ServiceNow.
7 Pillars of Organizational Change Management to Achieve ServiceNow Wins
A practical, how-to guide for developing and using OCM strategies to achieve lasting digital transformation. Learn how to initiate change, engage employees, navigate roadblocks, and more.

ServiceNow On-Demand Webinar: See Customer Service Management in Action