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Backend Process Support Accoun ng and Payroll Data Entry and Compila on Recruitment Third Party Verifica on QA and Transcrip on Data Verifica ons Home-Based Conversion We can move your exis ng staff to a home-based opera on Customer Service Refund and Exchange Processing Order Processing and Fulfillment Inbound Sales Billing Inquiry Management Product Informa on and Dispute Resolu on Inbound Technical Support of End Users on Client Products (Tier 1 and Tier 2) Technical Support Service Desk Ac va on Troubleshoo ng So ware Upgrade Product and Service Support Outbound Phone Support Lead Genera on Order Processing and Fulfillment Inbound Sales Billing Survey Direct Mail Follow-up Market Intelligence Debt Collec on, Informa on, and Literature Fulfillment Web and IT Service IVR Design and Crea on Website Design and Crea on CRM Design and Crea on Online Marke ng Catalog Design Crea on Graphic Design Business Process Outsourcing The decision to outsource Business Process isn't a light one. At Crossfuze, we know proof is more valuable than promise. Master Customer Service Excellence Boost Competitive Advantage Increase Operational Efficiencies Crossfuze has 25 years of combined experience, of which 12 years has been spent running a Contact Center that handles upward of 2 million calls annually. We'll give you the names and numbers of any of our clients and invite you to ask them about us yourself.

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