Macfarlanes needs to focus on one thing and that is to provide exceptional legal services its clients. That’s top priority each and every day. They couldn’t allow for a technology implementation to derail their focus on providing their clients with prompt service. So, when they needed a new IT Service Management platform they knew they had to go with the best and implement it at lightning speed. Waiting months to launch an ITSM platform wasn’t an option. When Crossfuze told them about their Smart Launch for ITSM solution, all the pieces fell perfectly in place. In just a handful of weeks and at a fixed price, Macfarlanes had delivered a winning implementation in record time with raving user reviews. Now, the sky is the limit with ServiceNow, thanks to Crossfuze.
Other content in this Stream
Martha Heller on how to embrace your role as an IT leader, think in terms of “products” (not “projects”), and replace order-taking with co-creation. Bonus: 2020 2020 Technology Survey for U.S. Banks.
Crossfuze launches a new integration for the Slack collaboration hub that enables ServiceNow users to dramatically streamline the process by which they approve change requests and catalog items.
4 essentials for ServiceNow Onboarding Success
ServiceNow’s Project Portfolio Management (PPM) and Software Asset Management (SAM) can be implemented in just four to six weeks via Crossfuze’s industry-leading SMART program
RLJ Equity Partners LLC Acquires Virteva LLC to Merge into Crossfuze
Crossfuze receives ServiceNow EMEA Growth Partner of the Year Award
Crossfuze Receives Award for EMEA Accelerated Growth Partner of the Year for 2018
This webinar discusses current IT issues of today and how a modernized ITSM solution provides a path to meaningful operational impact.
A practical, how-to guide for developing and using OCM strategies to achieve lasting digital transformation. Learn how to initiate change, engage employees, navigate roadblocks, and more.
Learn how to consumerize the self-service experience for end-users, report incidents and follow incidents from root cause to remediation with the ServiceNow ITSM solution.
Martha Heller, an IT executive recruiter and author of The CIO Paradox and Be the Business: CIOs in the New Era of IT presents a list of new skills critical to every senior IT professional today.