Customer Service Leaders

Resources to help improve CX while reducing operational costs.

  • ServiceNow On-Demand Webinar: See Customer Service Management in Action47:57

    ServiceNow On-Demand Webinar: See Customer Service Management in Action

    See the ServiceNow Customer Service Management solution in action with this demo provided by ServiceNow.

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  • SEE ServiceNow CSM in action by joining us for a LIVE DEMO. Two new sessions available!

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  • ServiceNow Success Story: Logan Dunnaway, Colliers International5:55

    ServiceNow Success Story: Logan Dunnaway, Colliers International

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    How-To eBook: Modernize your CX to Gain New Profits.

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  • ServiceNow Success Story Featuring Naresh Samlal, VITAS Healthcare2:09

    ServiceNow Success Story Featuring Naresh Samlal, VITAS Healthcare

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  • What is the Pillars of ServiceNow Success Book Series?4:35

    What is the Pillars of ServiceNow Success Book Series?

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    Implement ServiceNow ITSM in just 30 days using Smart Launch. Request more info today!

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  • On-Demand Webinar: Flash-Forward 202043:20

    On-Demand Webinar: Flash-Forward 2020

    Experts including "Be the Business' author Martha Heller, and ServiceNow gurus share their thoughts on the future of digital services transformation.

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  • On-Demand Webinar: ServiceNow Success Story Featuring Integration Partners56:02

    On-Demand Webinar: ServiceNow Success Story Featuring Integration Partners

    Learn how Integration Partners achieved a successful ServiceNow transformation over the last five years, going far beyond out-of-the-box features to improve the customer experience.

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    Get Your FREE ServiceNow Business Case and Roadmap Audit!

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  • 5 Sneaky Barriers to Your Amazing Digital Transformation

    5 Sneaky Barriers to Your Amazing Digital Transformation

    Digital transformation is no longer a novelty. We are all inside the tornado of converting our business and consumer experiences to digital. Businesses win based on the distribution of superior digita

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  • The Human Side to Digital Transformation0:34

    The Human Side to Digital Transformation

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  • Answers to Your Burning ServiceNow Questions

    Answers to Your Burning ServiceNow Questions

    A round up of past Q&A from our ServiceNow ITSM and ServiceNow CSM live demos.

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  • Crossfuze Receives Gold Sales Partner Designation From ServiceNow

    Crossfuze Receives Gold Sales Partner Designation From ServiceNow

    Crossfuze receives Gold Sales Partner designation from ServiceNow.

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  • Insight and Information from ServiceNow Knowledge18

    Insight and Information from ServiceNow Knowledge18

    Insight and information from ServiceNow Knowledge18 event in Las Vegas. ServiceNow ITSM, CSM, PPM, ITOM, ITAM, SecOps, Human Resources, it was all covered at the show.

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  • Value Discussion: Crossfuze Smart Launch for ServiceNow ITSM and CSM2:09

    Value Discussion: Crossfuze Smart Launch for ServiceNow ITSM and CSM

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    How-To eBook: Modernize your CX to Gain New Profits.

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  • Knowledge18 on 5/7: Daily Short Take (Chris Howard, Crossfuze CEO)1:42

    Knowledge18 on 5/7: Daily Short Take (Chris Howard, Crossfuze CEO)

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  • Knowledge18 on 5/8: Daily Short Take (Chris Howard, Crossfuze CEO)2:53

    Knowledge18 on 5/8: Daily Short Take (Chris Howard, Crossfuze CEO)

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    Implement ServiceNow ITSM in just 30 days using Smart Launch. Request more info today!

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    Yes! I want to receive more ServiceNow insight via email.
    By opting-in to receive emails from Crossfuze, you confirm that you understand and agree to our privacy policy. 
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  • Knowledge18 on 5/9: Daily Short Take (Chris Howard, Crossfuze CEO)2:04

    Knowledge18 on 5/9: Daily Short Take (Chris Howard, Crossfuze CEO)

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  • Knowledge18: Daily Short Take (John Ryan, Crossfuze CMO)2:04

    Knowledge18: Daily Short Take (John Ryan, Crossfuze CMO)

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  • Press Release: Crossfuze Debuts Hassle-Free, 30-day ServiceNow Implementation Solution

    Press Release: Crossfuze Debuts Hassle-Free, 30-day ServiceNow Implementation Solution

    Crossfuze ServiceNow Implementation, Smart Launch for ITSM and CSM, IT Service Management, ServiceNow Customer Service Management

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  • ServiceNow Knowledge18 Recap with Abbey Elias1:12

    ServiceNow Knowledge18 Recap with Abbey Elias

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  • ServiceNow Knowledge18 Recap with Marc Rachiele0:42

    ServiceNow Knowledge18 Recap with Marc Rachiele

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  • ServiceNow Knowledge18 Recap with Matt Wilusz1:17

    ServiceNow Knowledge18 Recap with Matt Wilusz

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