Webinars

On-Demand Webinar: How to Increase Law Firm Efficiency with a Mature IT Department

Join Macfarlanes law firm and ITSM expert David Stevenson to learn how to improve law firm operational efficiency by using ServiceNow ITSM and hear Macfarlanes ServiceNow implementation story.

On-Demand Webinar: Modernizing IT to Improve Employee Engagement & Experiences

This webinar discusses current IT issues of today and how a modernized ITSM solution provides a path to meaningful operational impact.

ServiceNow On-Demand Webinar: See Customer Service Management in Action

See the ServiceNow Customer Service Management solution in action with this demo provided by ServiceNow.

ServiceNow On-Demand Webinar: See IT Service Management in Action

Learn how to consumerize the self-service experience for end-users, report incidents and follow incidents from root cause to remediation with the ServiceNow ITSM solution.

On-Demand Webinar: Evaluating ServiceNow and the Resources that Can Help You

This webinar will cover best practices for evaluating the ServiceNow platform, as well as share resources that can help you make informed decisions.

On-Demand Webinar: Flash-Forward 2020

Experts including "Be the Business' author Martha Heller, and ServiceNow gurus share their thoughts on the future of digital services transformation.

On-Demand Webinar: Accelerating CMDB with the Crossfuze Quickfuze Suite

If you need to get your ServiceNow CMDB up and running at warp speed, this webinar will cover best practices for a successful ServiceNow implementation.

On-Demand Webinar: ServiceNow & CSM: Raising CSAT while Reducing Costs

On-Demand Webinar: Top 10 Competencies of the Modern IT Leader by Martha Heller

Martha Heller, an IT executive recruiter and author of The CIO Paradox and Be the Business: CIOs in the New Era of IT presents a list of new skills critical to every senior IT professional today.

On-Demand Webinar: 8 Ways to Optimize your Journey to PMO Maturity

On-Demand Webinar: Crossfuze Integrations

On-Demand Webinar: Service Portal Quickfuze Application

On-Demand Webinar: Service Catalog Quickfuze Application

On-Demand Webinar: CMDB Quickfuze Application

On-Demand Webinar: Organizational Change Management & ServiceNow

On-Demand Webinar: Enterprise Service Management Vision & Business Case

On-Demand Webinar: How to build a Winning Enterprise Service Management Vision and CFO-worthy Business Case.

On-Demand Webinar: How to Achieve ServiceNow Roadmap Success

You have a strategy for OCM, now how do you execute on it? This webinar walk through tactical steps that are critical to creating, executing on, and governing a winning ServiceNow roadmap.