Upcoming Webinar


Digital Services Transformation for the Non-IT Leader

Wednesday, December 6, 2017 2pm EST | 7pm GMT


John Ryan


Naresh Samlal

Director, Mobility & Process Automation, VITAS Healthcare Corp.

Digital transformation via the Enterprise Service Management (ESM) approach is elusive for many businesses. That doesn’t mean, however, that ESM is inherently flawed; to the contrary, ESM is the most effective approach for streamlining and automating workflows and business processes across the enterprise to drive profitability. Yet, communicating the value of ESM to departments outside of IT is challenging for many organizations.

Fortunately, there is a way to get the entire organization speaking the same language when it comes to ESM transformation:

Join this webinar to hear from our special guest, Naresh Samlal. Naresh is a change agent who sits at the center of ServiceNow expansion as the Director of Mobility & Process Automation at VITAS Healthcare Corp. Naresh will talk about leading digital transformation across an organization and best practices for gaining visibility with the C-suite and buy-in from the entire organization around the value ServiceNow delivers.

Join this webinar and you’ll learn:


How to tie ESM value to business objectives


How to remove organizational silos and address leaders outside of IT


How to communicate outcomes in financial terms, i.e., profitability

SPECIAL OFFER: Attend this webinar to receive your FREE hard copy of our new book, Understanding ServiceNow Business Value for the Non-IT Leader!

Register Now

Spaces limited. Reserve your spot today!

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