Rollout ServiceNow’s Core Business Suite with one single, all-inclusive fixed price offering. Go-Live with 1st Business Unit in 12 weeks.
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Center of Excellence
Crossfuze builds structure for IT and all BU stakeholders to align on enterprise-wide design standards and shared oversight across data, AI, workflows, and governance.
This team makes the decisions that accelerate every deployment and protect the platform as it scales.
Includes an organization-wide release plan based on each department’s maturity and go-live readiness.
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Platform-Wide
Configuration
Stand up the environment and deploy the full requestor and fulfiller experience:
- Employee Centre Pro (portal)
- Universal Request
- Branding Guides
- Global Security Settings.
Shared architecture built once, maintained globally, and inherited by every business unit that follows.
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Business Unit Go-Live
Technical Configuration
- Case Management
- Knowledge Management
- Agent Workspace
- Notifications
- Reports & Dashboards
Adoption and Enablment
- Department-specific trainng sessions to drive adoption & maxmize ROI
- Internal communication timeline mapping enhancements and upcoming capabilities to set organisation expectations.